by Dr Natasha Wilks | Jul 25, 2013 | Client Engagement, Understanding Clients, Veterinary Communication
Tell clients what they need to know, not everything you know. We are taught so much. We know so much. It seems a shame not to share all our knowledge with our clients. However, all you do is overwhelm and confuse clients. Most clients have no veterinary...
by Carolyn Shadle | Mar 1, 2013 | Client Engagement, High Performance, Veterinary Communication
Carolyn Shadle from www.veterinarycommunication.com is the guest contributor today writing about an essential skill in practice. “Care, respect and empathy. “ Those are the words on a bookmark being distributed at California State University San Marcos as part of its...
by Dr Natasha Wilks | Sep 19, 2012 | Client Engagement, High Performance, Veterinary Coaching, Veterinary Communication, Veterinary Income
I sat down and thought about what 5 things are most important for your career success for associate veterinarians. The actions that make the most difference… I have created new videos for everyone who has subscribed to High Performance Vets. An email was sent...
by Dr Natasha Wilks | Aug 15, 2011 | Advice for New Grads, High Performance, Leadership Skills, Productivity & Income, Trusted Authority, Veterinary Communication, Veterinary Medicine, Veterinary Practice
High Performance Veterinarians have the ability to connect & build trust & credibility with their clients. How do they do that? There are 3 aspects of successful veterinary communication. Did you realise that your words contribute to <10% of your...
by Dr Natasha Wilks | Aug 3, 2011 | Advice for New Grads, High Performance, Parenthood & Career, Productivity & Income, Veterinary Medicine, Veterinary Practice
Do you know what you want? Really? Or do you know what you don’t want? For the last 2 years I have worked nearly every weekend. I have 2 young children & it suited me while I didn’t want to use daycare facilities when my youngest child was a baby. I...
