by Dr Natasha Wilks | Aug 30, 2018 | Client Engagement, Emotional Intelligence, High Performance, Leadership Skills
Are you managing your client’s expectations in practice? Why is this important? A confused client say no! A frustrated and annoyed client complains. Some just never come back. When you effectively communicate, the client knows what to expect. When they know...
by Dr Natasha Wilks | Sep 20, 2012 | Productivity & Income, Veterinary Coaching, Veterinary Income
This article is about how discounting is dramatically reducing your income and directly affecting your career and why vets do it. In a previous post, I was left a comment. I saw this comment months ago. I was busy and I really didn’t know how to reply to it....
by Dr Natasha Wilks | Apr 1, 2012 | Productivity & Income, Veterinary Coaching, Veterinary Income, Veterinary Salary Negotiation
This is the title of an article on the website ‘Ask a Vet Question’. Here is a link to the article. Go and read it, then come back to read my response. There has been many posts of this article on various social media. There has been many comments from...
by Dr Natasha Wilks | Nov 24, 2011 | Burnout & Compassion Fatigue
Every day veterinarians are exposed to lots of licks, caring clients and various degrees of suffering & distress. I have always believed that we have an emotionally taxing job. We are exposed to suffering from pets owners people who love their pets so much but...
by Dr Natasha Wilks | Sep 23, 2011 | High Performance, Parenthood & Career, Veterinary Practice
This is Part 2. It won’t make much sense unless you read Part 1. Below is a typical example of a working day and how working mums have to get it all done with time constraints. ————————————...
