by Dr Natasha Wilks | Feb 14, 2018 | High Performance, Mindset, Veterinary Coaching, Well-Being
I’ve been asked to present at the East Coast Roadshow on the 10th March at Hamilton Island. I’ll be speaking about Your Brilliant Career: The Highs, The Lows and Everything in Between. I’ll be discussing what you define as your brilliant career,...
by Dr Natasha Wilks | Aug 24, 2014 | High Performance, Veterinary Coaching, Veterinary Communication
A sale is just a transaction of a service in return for money. Everyone is in the sales business. Some people sell cars, houses, furniture or white goods. What are we selling? Our knowledge and skills. Why does it seem challenging? Because a service is intangible....
by Dr Natasha Wilks | Mar 25, 2014 | High Performance, Mindset, Veterinary Coaching
I was reading posts in a private Veterinary Facebook group. I read the following comment: ‘We don’t value ourselves more because when we fail or don’t get it perfect or know we are not perfect or we know or our shortcomings, we feel...
by Dr Natasha Wilks | Feb 15, 2014 | High Performance, Veterinary Coaching, Veterinary Practice
What is your mountain top? What are you striving for? What are you hoping to achieve in your career? There was a post on a Veterinary Facebook group about the amount of time spend posting and commenting on social media. The author commented that if people...
by Dr Natasha Wilks | Dec 2, 2013 | Client Engagement, High Performance, Understanding Clients, Veterinary Communication
In Part 3 of Ron Baker’s experience at the Disney Institute, he shares the important lessons he learned. PROBLEMS & COMPLAINTS Problems will happen. Customers will complain. It’s how you deal with these problems and complaints that will determine the...
